HerlufHansen

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  • March 31, 2023 at 5:11 am in reply to: Beoplay M5 – No serial number #18300
    HerlufHansen
    BRONZE Member
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      Hi guys.

      Sorry I didn’t write yesterday – Was a bit busy.
      I’ve added the guide I’ve received from B&O support. There is a direct download link from B&O to the SW inside the PDF

      Hope it works for you guys too 🙂

      March 30, 2023 at 5:51 am in reply to: Beoplay M5 – No serial number #18272
      HerlufHansen
      BRONZE Member
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        Hi there.

        Sure I can. Will find it later when I get off of work. 🙂

        March 6, 2023 at 3:21 pm in reply to: Beoplay M5 – No serial number #17062
        HerlufHansen
        BRONZE Member
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          So.

          I wrote to B&O support, and they sent my a guide with a special software to recover the missing data.

           

          Connecting to the product through webbrower, and uploading the software did the trick 🙂
          Now the B&O app finds the product.

          Don’t know if this is a common error, as the headline of the document says “How to recover ASE-TK product with serial number 00000000 (BeoSound 1/2, BeoPlay M5)”

          March 4, 2023 at 1:24 pm in reply to: Beoplay M5 – No serial number #16983
          HerlufHansen
          BRONZE Member
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            seller told it was legal.. everyone can say that of course.

            sure, here are some.

            software has been updated previously, so the data must have been there before.

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