Guy
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I have always found AVA services very helpful:https://www.avaservices.co.uk/
I absolutely LOVE B&O, but this is unacceptable.
Given that the BS3200 may be up to 20 years old, and that the reasonable life expectancy of a HDD is approx 5-10 years, I tend to see such a failure as acceptable/expected. I generally replace my computer/NAS hard drives at the 5 year point to reduce the risk of data loss.
Hi and welcome to the Forum!
Firstly well-done on attempting the backlight repair! I have carried out a similar disassembly on a Samsung TV but I am impressed that you have delved inside a BV Horizon.
I don’t have a BV Horizon but I wondered if you have tried controlling via the network connection. As far as I know, if you connect the TV by RJ45 to your router you may be able to use the B&O app on a smartphone to control the TV. It’s a long-shot but I think I remember others suggesting similar in the past.
If that doesn’t work, hopefully someone else who actually owns a BV Horizon will be along later to suggest another fix or re-flash the firmware/software.
As for the SHARC-V2 8k eARC Audio Processor – I don’t get it how it is connected to the Beomaster 6500 in that thread – it has a HDMI output, so this would require another ARC to RCA converter – or do I miss something here?
It does have an analogue output – actually shown as a headphone output. The analogue output is discussed in more detail here:
https://www.thenaudio.com/2021/12/05/sharc-v2-earc-processor/
It could be worth contacting the company to describe your setup and see if they have any suggestions. The OP from that other thread had a good response from them.
This seems related to an earlier problem: The older Beo4 PUC IR STB controller was unable to open the Apple TV Control Centre because there was no way of ‘pressing and holding the TV button’. The PUC table in my BV10-32 is however quite old, and I can’t remember if this was fixed in later releases (maybe in conjunction with Beo4 Navi, which I don’t use).
It’s especially frustrating since Apple have just added extra functionality to the Control Center with tvOS17.
Are you extracting the analogue audio from eARC? If so, have you considered an extractor which varies the output as discussed in this thread?
I just fixed the formatting for you. Yes it’s a bit tricky to use on phones – if I have to use a phone I tend to hold in landscape position whilst formatting.
Do you have the service manual for the BG4500? It’s available on site for Silver and Gold members. I think that people have removed or by-passed the internal pre-amp in the past and it would be worth searching the archived forums for info.
Do you think this would work? Is the only thing I can find for now .
No that would not work with the Beocom 1. Take the 2nd to 5th numbers after ‘B&O’ on the label, which gives a Type Number of 0977. This falls into the second column of the compatibility table, showing that it will not work with BeoCom 1.
How do you like the “banana” phones?
I think that’s the only one I don’t own, which is a shame as it’s iconic!
But nothing from Europe will work correct?
Not unless it’s a Beoline US! I would keep looking for a BeoLine US with one of the Type numbers listed in the fifth column of the table.
An interesting ‘mash up’ of a BeoCenter 2000 from an eBay shop aptly named ‘all sorts’:
What if I located a BeoCom 1 [ bace ] ( if I can find one) and run that along side the other US spec bace B&O 6000 , and left the charger in the bedroom.?
Yes that should work, provided that the US telephone landline system will support two phones on one line (I see no reason why not.) The BeoCom1 ‘base’ that you require is actually called a BeoLine US, like this one: https://www.ebay.co.uk/itm/295880603514 Hopefully you can find a second-hand (used) one cheaper in the US. The BeoLine US Type Numbers are in that earlier table, so you can check that you are buying the correct one. (That eBay one is Type 0841).
Question to you . Is it advisable to go through the steps and reset the base and then the handset for better performance does it clean up the functions or firmware of the phone?
In short, no. I would only carry out a reset if there were a problem that I was trying to resolve. This is especially the case with the older, original Mk1 BeoCom 6000s. It may only apply to the European versions, but some of these had a problem with the RF chip and lost the ability to re-connect to a base.
What if anything do you like to do with these old phones that are so darn good but of course not made anymore, not that I can afford (new ) one now. To make them keep operating or operate better.
All of my (30+) BeoCom phones are still useable in UK, but if not connected or used perhaps a display shelf of objet d’art:
I have never seen a problem with door vertical alignment mentioned on the forum!
If the little brackets are undamaged (i.e not bent) and glued to the door glass in the correct (symmetrical) positions, I would double check that you have assembled the BC2500 correctly. Cable tension may be an issue, but I would expect this to affect both doors as there is only one cable.
Have a look at this old thread for detailed instructions with pictures: http://archivedforum2.beoworld.co.uk/forums/p/4707/42777.aspx#42777
Useful pictures thanks, from which I think the following:
Your original phone (on the left in the first photo) is a BeoCom 6000 Mk1. I didn’t previously realise that they made a US version of the BeoCom 6000 Mk1, but they did indeed and it is listed as a ‘Type 0700’ in this Beoworld page: https://beoworld.co.uk/prod_details.asp?pid=788
To get to the service menu for this BeoCom 6000 Mk1 you need to press: 9 # 9 # 9 ✱ (dot) 7 OK. The (dot) is the button to the left of the circular control. You can then view the following: (Be careful not to muck up any settings!)
- HS SW VERSION
- BS SW VERSION
- CURRENT VOLUME
- MAX VOLUME
- NOMINAL VOL
- MIN VOLUME
- FORCED TRANSM
- EEPROM EDIT
- RAM WATCH
- CONTRAST
- SERIAL NUMBER
- ONTIME TOTAL
- ONTIME OFFHOOK
- ONTIME CHARGER
Also with this phone, you can carry out the following: (These functions are more useful!)
- Reset base: Press (dot) 7 000 8
- Reset handset: Press (dot) 7 000 9
- Read out Handset software version: Press (dot) 7 000 1
Note: You may wish to back up your contact lists before resetting the phone and/or base.
Your Beocom 6000 base unit is a Type 0642 (2nd to 5th digits of the number after B&O on the label) – again listed as US-spec on that Beoworld product page. Yours must be a US version because of the references on the label to ‘FCC’ rules. However, if you look at the table I posted earlier, this is not compatible with the Beocom 1, hence this is the problem.
If you want to have two working landline handsets then I think that you either need to find another US spec (Type 700) BeoCom 6000 Mk1, or find a ‘Beoline US’ base and another BeoCom 1.
I hope this is helpful – I am a bit out of my depth with the US-spec BeoComs!
Just thinking about this some more …
The base that you show in your picture seems to be a BC6000 base, which I do not think was produced for the US market. This may be because the DECT frequencies (between base and handset) were not to US standard for cordless phones.
Have you seen this table:
The above shows that a Beocom 1 is not compatible with a BeoCom6000 base. It needs to connect to a ‘Beoline US’.
Is your other working handset actually a UK/european spec BC6000 Mk2 – where the three buttons to the left of the wheel are ‘R’ ‘INT’ and ‘AV’? If so, this will connect to a BC6000 base without problem.
And I have no other handsets other than the main one
Did you acquire the base second hand? If so, the previous owner may have added handsets which remain registered on the base and count towards the six maximum. This should be easy to check from the working handset.
If you have had the base since new then this should not be the problem. You could try resetting the ‘new’ handset, which I think for BeoCom 1 is the same as BC6000. To get to the service menu press 9#9#9✱INT and then select ‘reset handset’ using the wheel.
You could also try the reset base option but do this at your own risk because you do not want to be in a position where you cannot re-register the first (working) handset.
EDIT: Meant to add – sometimes a new battery helps, or you could try swapping batteries between your two phones. Sometimes these phones can simply be temperamental and then suddenly they work as expected, often after fitting a new battery ?
I am not sure what your first (PSTN) base type is, but has it reached the maximum number of handsets connected (hence won’t be able to connect any more)? If your PSTN base is the one in the picture then it has a maximum of 6 connected handsets.
Using the initial (already connected) handset, go into settings then the ‘base’ menu and then remove any handsets that you don’t currently use (or recognise). Then try to connect your new handset again.
(Note that I am basing this advice on my knowledge of the similar European BC6000 Mk2 and PSTN bases, so please forgive any errors! I assume that you’re in the US.)
Or even a basic instruction for how to open the thing up?
From the Service Manual (avail on this site for Silver/Gold Members) – I will give you this sneak preview for free! A technician would want the full manual which includes the circuit diagrams.
Hi and welcome to Beoworld!
If the digital source is playing but weak, it is worth checking that your connecting cable is inputting to DIN pins 3 and 5. Sometimes people use a DIN output cable (pins 1 and 4) by mistake.
Otherwise there could be a fault with the Beocenter.
With regard to the manual, I think that the BC7002 operating manual may be similar and easier to find. We do have the 7002 manual on this site for Silver and Gold Members if you can’t find it elsewhere.
It’s not in the Beoworld library because for some reason the English Reference manual is listed twice.
B&O support page has it here (page 16 onwards): https://bangolufsenassistentgohe.blob.core.windows.net/manuals/TELEVISIONS/BEOVISION_7-32/beovision_7_32_mkii_iii_iv_v_7_40_mki_ii_user_guide_english.pdf
From looking at the circuit diagram, it looks like you have lost the 7v supply to display PCBs 42 (lower centre) and 43 (lower right), and possibly PCB 41 (lower left). 7V is also used for MCL power pins hence there’s your link to the possibly cause (as you identified). You really need the service manual to investigate the power supply further. (Join as a silver or gold member to download from this site!)
