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For me it’s definitely the BeoSound Moment. I don’t think I was an early adopter, but from the appalling quality of the software I certainly felt like one.
- For about the first year it DID NOT WORK AT ALL. Whenever I tried to play something it would give an error.
- After many software updates it was finally able to play songs, but was extremely unreliable and would randomly start skipping everything in the queue.
- It had to be factory reset about once every week because it would gradually get slower and slower until it froze up.
- The Jukebox would randomly disconnect from the SoundHeart and would need to be power-cycled a few times to get things connected again.
- The Deezer integration was SHOCKINGLY bad. It created entries in your “collection” for every track liked, causing lots of albums to show up with only a few tracks in them.
- It also tried to merge your Deezer and DLNA libraries, which caused weird things like albums to show up with extra tracks (the full album from DLNA plus the liked tracks from Deezer). As a result I ended up unliking everything on Deezer to make it semi-usable.
The rewrite was a massive improvement, but it’s still only beta quality.
B&O will probably need to do a software update to fix this – but they are pretty useless when it comes to updating the software of their products in general – and even worse for older products.
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