[Alfihar Aldhari]

Hello everyone,

I don’t know if I’m posting in the right section (apologies in advance).

Owner of various B&O items, this is the second time I’ve had a problem with the screen of my Beosound Moment.

In 2019, following the appearance of a stain on the screen – which was still working, the device went to after-sales service (Takeover under warranty).

Once again, the stain appeared… and the screen no longer worked (The sound heart is still working as I can see it in my B&O iPhone app).

I suspect the battery, because looking at the technical diagrams, it seems to be located where the stain is.

Do you know if this is a listed / known problem or am I just a victim of bad luck?

I like this device – which is unloved, especially as it drives my Beolab 18 and 19…

Do you have any idea of the cost of repairs for this type of problem (€) ?

Thanks in advance

Sincerely

[Author]

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