Google Account BV14

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  • #29371
    ekw
    BRONZE Member
      • Topics Started 3
      • Total Posts 3

      Dear friends of Beoworld

      I bought a BV14 which did not get recent software updates; I went through the “set up from scratch”, got the software update from 09/2019; TV runs quite stable but I can not login to my google account which means I can not access the playstore and do the update or get any new apps….

      I saw that this issue exits on many other TVs – do you have any idea how to resolve this problem?

      best regards
      Elmar

      #29394
      9_LEE
      BRONZE Member
        • Eastbourne England
        • Topics Started 13
        • Total Posts 46

        It needs a software update to the latest Google Play Store. You have the old one on your TV which no longer works.

        I take the ones I sell to an official B&O Service Center to do, but I’m not sure if there’s a work-around?

        Lee

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