Beosound Moment Service Menu

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  • January 30, 2024 at 8:30 am #29227
    jongsang Han
    BRONZE Member
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      Mirco76, did you access it using the USB inside the moment board?

      I have two moments, one dead and one working.
      The dead one only connects to APX and the boot loader is probably broken.
      I have a dream of using normal things to restore dead things, but I don’t have the courage or enough data.
      Has anyone tried this?

      March 3, 2024 at 3:52 pm #30640
      nvisions
      BRONZE Member
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        Hi togehther, i have the problem that my Jukebox no showing up the Serialnumber… i dont can run updates. Anybody have a solution? The ServiceMenu V2. not running on my Jukebox… Service Tool?

        Thx

        March 22, 2024 at 1:59 pm #31447
        TexasSnow
        BRONZE Member
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          Nvisions,

           

          I had this same problem, had to send it back to a repair shop who fiddled with it for a while. Eventually it was mailed back to bang and Olufsen for service.

          the product support specialist who was able to resolve the problem is named Angel Resto. I might call B&O support and see if you can get ahold of that invidiual since they just solved this same problem for me last month.

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