[Anh Minh]

I bought Beosound 1 from Japan (Yahoo Auction). When i have product, it required PIN security code (4 digits), but i don’t know and i can’t ask Retailer coz Auction in Japan. I confirmed i’m not a thief, this is my commitment that i can signed and responsible for Legal Policy.
Now, my BS1 always turn on/off after few minutes. I can’t get any FM/AM signal; CD can play 1-2 minutes then turn off.
Pls support me and tell me how to fix it. I already spent a lot of money for this.

[matador]

Hello and thank you would have been welcome when you ask for help.
That being said, there is no way to retrieve a missing pincode as far as I know.

Things you can try:
– if your device came with papers, look for a 4 figure number handwritten somewhere.
– If your friendly with a B&O dealer, talk with him to see if he agrees to help you.
– Talk with seller. It may be impossible but it should be more possible than guessing the right pincode out of the blue.

[Ravsted]

Hi,

You cannot just try over and over again. After 5 attempts it will shut down for 3 hours.

Either you get the PIN from previous owner or you get the master PIN from B&O head quarter. To get the master PIN you need prove of purchase. Again…. This documentation should be provided by the seller.

There is no work-around … Very efficient theft protection …

[Author]

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