Just a quick note here serving as a reference for people having issues with a BL3500 / LCS9000 not responding to remote IR commands. I think this wasn’t mentioned here before.
You can fix it by replacing the electrolytic capacitors around the IR receiver chip (U 2506 B). Likely you are fine by just replacing the 22 uF / 6.3V connected to pin 3 of that IC but when you are at it maybe replace the larger 22 uF / 10V and the 4.7 uF / 25 V as well.
Certainly that also applies to other products using the same IR circuit.