BeoWorld

Beosound/BeoCenter Issues

Table of Contents

Selecting specific sources for AUX mode

When the BeoCenter 8000/8500/9000/9300/9500 is in AUX mode, the red digits on the bottom glass panel will light up. If you have a B&O TV connected via a 7-Pin DataLink cable (or a newer set with a BeoLink Converter), the following Video sources are available:

  1. TV Tuner
  2. VCR
  3. Set-Top Box
  4. DVD
  5. Microphone (on the BeoCenter itself)

BeoCenter 9000/9500/9300 Wallmount?

If you mean vertically, the answer is definitely no.

The CD player is not designed for this. There was however a bespoke wall mount which allowed the BeoCenter to be fixed at a 45 degree angle though this is no longer available. Mounting it horizontally on a shelf is obviously the only remaining option if you require it to be mounted higher than floor or table level.

BeoCenter 2 has frozen

Check the cable between the Master panel and the socket unit for a start. In some cases it may not have been pushed in firmly enough, thus not enabling a clean connection. Also check that the “blade” end of the cable isnt the wrong way round! – this can cause damage.

If the cable is in place correctly – switch the unit off at the mains and unplug and then plug in the cable at both ends. Do be careful, and remember – if the plug is put in upside down, you will break something!!

If problems persist, you will need to call your nearest Bang & Olufsen dealer or Service Centre.

BeoCenter 2 stopped working when I bought a Lutron

This is due to a problem with noise transmitted through the mains affecting the power supply on the BC2.

There is a modification to the power supply which can be made by your dealer. Later models are already modified.

BeoCenter 2300 doors are slow to open.

There is some tape over the IR receivers designed to make the doors less sensitive.

Simply removing this will cure the problem! It was placed there as the doors were thought to be over-sensitive when first introduced. The tape is in position 9001 and 9019 (Refer to service manual!)

BeoCenter 2300 clock keeps resetting itself

You need to upgrade the Software to Version 1.2 in order to rectify this problem.

This upgrade available from your nearest Bang & Olufsen dealer.

BeoCenter 9500 - hums

B&O recognise the problem and came up with a particularly high tech approach.. Special feet! Part number 3103347 !!

Alternatively cut two squash balls in half and use them as feet. The hum is amplified by the surface the unit sits on and de-coupling it helps – honestly!!

Clearly there will still be some hum but it does reduce a lot.

BeoCenter 9500 - Speakers make noises when switching on/off

The DC supply voltage has not stabilised before the signal is sent to the speakers.

There is a service kit available if this bothers you though, and the later BeoSounds actually have a longer delay before the signal is sent so make no noise!

BeoSound 1 CD makes a bump noise when cooling down

The main Printed Circuit Board expands when hot and contracts when cool.

Tightening the retaining screw will fix the problem, but if you are not confident with electronic products we would of course advise taking it to your local Bang & Olufsen Service Centre!

BeoSound 1 CD 'whines' in stand by.

This is a problem with the power supply.

This needs to be repaired, please contact your nearest Bang & Olufsen Dealer.

BeoSound 2 won't write to my SD card.

Often this is because the SD card has been used in another device like a camera.

The card needs to have all hidden files deleted. The BS2 will not do this through simple formatting, so you will need to use a separate card reader.

BeoSound 3 - slight shock from it

There could be a very slight leak current in the older chargers.

BeoSound 4 / BeoSound 2 - SD cards recorded on my BS4 don't play on my BS2

Some tracks can be missed on a BeoSound 2 Personal Mp3 player when playing an SD card recorded on a BeoSound 4. Newer software on the BeoSound 4 should resolve this.

BeoSound 9000 - The CD carriage won't move

The circuit controlling the movement of the CD carriage has a built-in safety function which protects your fingers, etc. from being hit by the fast moving carriage.

This circuit depends on light/reflections, and works via opto-coupling devices built into the two small ‘pegs’ . When the glass door is opened, or if something interrupts the light circuit, the carriage slows down in speed, and finally comes to a halt. Over time dust may build up and thus reduce the light emitted to and from the opto-coupling devices.

Dust particles on the inside of the glass door may also cause extraordinary reflections which may be interpreted by the safety function in a wrong way. So, in order to prevent malfunction of the safety circuit, we recommend that you wipe dust off the two pegs on a regular basis. Likewise, when cleaning the surfaces of the BeoSound 9000, remember also to clean the inner surface of the glass door.

Big Clamper or Small Clamper?

The question that is commonly asked when describing a BeoSound Ouverture or BeoSound 3000 is “Does it have a Large or Small Clamper?”

Most peoples reaction is “What on earth does that mean?” – so here is a quick guide to how to tell.

Basically, the clamper holds the CD in place – and in an effort to make it more stylish when in use, Bang & Olufsen decided to facelift the Ouverture and 3000 in 2001 by making the clamper larger, with a new Matt Grey finish as opposed to the previously used Milled Aluminium effect.

This almost completely obscured the CD when it was spinning, giving a very motionless and clean ‘feel’ to the unit. However, some people prefer the small clamper as they can see their CD playing. Its all down to personal choice, but obviously if you are looking to buy as new a model as possible – you ought to be looking for a large clapmer version.

We hope this clears the question up!